Help & feedback

Something not working, an idea, or a question? Write to us below, or email support@funhoot.com. We read every message.

Quick answers

My progress is gone

The web game saves your progress in your browser, on that device. It’s lost if the browser’s data for funhoot.com is cleared, and a private window or another browser starts afresh. We can’t bring it back, because your progress is never stored on our server.

The Daily won’t start

The Daily needs a connection, so that your score reaches its leaderboard before the day ends. Check that you’re online and try again. Classic and Challenge work without one.

My score isn’t on the leaderboard

Scores are sent when you finish a game. If you were offline, the game sends it the next time it reaches our server. Classic keeps your highest score and Challenge the highest challenge you’ve won; the Daily takes one game a day. If a score still doesn’t show, please tell us below.

How do I change my name?

Open Settings and look for “Your leaderboard name”. You can change it any time.

How do I get my data deleted?

Email support@funhoot.com with your leaderboard name and, if you can, a day and a score it had on a leaderboard. Our privacy policy says what we keep.

Is there an iPhone app?

It’s coming: first as a TestFlight beta, then on the App Store. Android comes later.

Send us a message

Or email support@funhoot.com.